# Engineering Workstream Renewal, February - May 2023
# Abstract / Overview
The ShapeShift DAO relies on the Engineering Workstream to maintain the open source code base, undertake core engineering work to enable new features, support integrations from the broader community, and to provide architectural oversight and technical leadership as we continue to execute the DAO's vision.

Let me clearly state the non intent of hurting feelings or a perception of personal attacks.
Where is the disconnect? What is being missed here?
This convenient silence seems to be a goto when deemed hard to defend. My posts aside and the cherry picking of assumptions frequently employed to avoid dealing with the directly asked questions or the other tactic that I love, I don't understand. The DAO is being suffocated, the point being Pastaghost as do others go out of their way to provide detail and sound points to have it just ignored. If your attention span, stress, or ineptitude to engage on topics that impact the DAO is such a burden, maybe owning or calling yourself a leader of a governance token with the utility of governance isn't the right fit.

Incubation
Snapshot Ideation
Summary:

Hello ShapeShift DAO it is that time again and the race to the bottom is still in full effect. With WorkStream renewals starting, who will be left standing as contributors?
Given that “Fear” is a common motivator and many make decisions based on emotions, this is a frequent pitfall of "leaders". Compound this in an environment where the bait has been taken and you get a “feeding frenzy” of, I follow suit or I am a target. This can become overwhelming without experience, the confidence of value, ability or, misinterpretation of compensation. Once this cycle is established on a larger scale it becomes harder to revert because fear grows and now it is a me VS them mentality.
I am sorry to say but the DAO is very ripe for this, yes we are in a “BEAR market”, yes we are not leveraged safely with treasury stable coins, diversified with different treasury assets, don't generate enough income or inflows of assets, or positioned with a large user base that we can rely on, and yes fear is very present both privately and publicly within the DAO.

PROPOSAL DESCRIPTION
This proposal is an addendum to [SCP-99] and is a nomination of @Hpayne to become the full-time Marketing Workstream Leader and transition Tyler out of the Interim Marketing Workstream Leader position. The goal of this addendum is to acknowledge the goals and spirit of SCP-99, continue the success of the Marketing Workstream, and expand on its grassroots strategies for user growth and retention without disrupting the speed of the workstream’s development or structure and allow Tyler to return his cycles to the Operations Workstream as his sole DAO focus.
Summary:

Proposal: 7 days a Week Customer Support Services for 4 Months
For years ShapeShift has been known to have some of the best customer service in the crypto space. One year after transitioning to a DAO, this fact remains. Our compact support team is full of experienced and vetted agents who our users can trust to help them out when something inevitably goes wrong within our new experience, as well as some legacy products that still exist. In an industry full of scammers/bad actors; having reliable customer support members, who can be trusted with the most sensitive of user information, is priceless. We’d love to continue offering our services in delighting users when they need a hand. Below you will see how we’ve adjusted our budget to better meet the needs of the DAO during these bearish times, while also focusing on a more Discord-centric support style. 
Some of the major changes to highlight:

SUMMARY:
A counter proposal to: [SCP - TBD] Renew Customer Support Workstream Jan 1st - April 30th 2023 A proposal to transfer all customer support , ticket and helpdesk responsibilities to the Operations Workstream without renewing the Support Workstream after December, with no additions to the Current Operations Budget.

Summary
The Community Moderation Workstream is primarily responsible to support the community and to maintain the integrity of all ShapeShift various platforms such as Discord, The Forum, and Notion. Future platforms that the community chooses to implement may also be included. This workstream is used daily to ensure the smooth operation of the ShapeShift DAO.
This proposal is to renew the Moderation Workstream, re-elect Giantkin as leader and fund the workstream through the end of June 2023.

Summary
The Community Moderation Workstream is primarily responsible to support the community and to maintain the integrity of all ShapeShift various platforms such as Discord, The Forum, and Notion. Future platforms that the community chooses to implement may also be included. This workstream is used daily to ensure the smooth operation of the ShapeShift DAO.
This proposal is to renew the Moderation Workstream, re-elect Giantkin as leader and fund the workstream through the end of June 2023.