How to return funds from a shapeshift 7 wallet?

I have an important question.
To whom and how can I ask it?
Thank you!


You can ask here, as a public question. if you need some privacy, on we have a Support channel, that you can open a ‘support box’ (limited to a small group of support+) , or for a more strict setup make a ticket on zendesk:
hope one of these avenues would help !

Thanks for the reply.
I describe the essence of the problem.
I made an erroneous transfer of cryptocurrency to an address that belonged to ShapeShift 7. ShapeShift support replied that there was no access to this address anymore because the company had changed its ownership form to DAO.
Is it possible to get a key to this address and return these funds to my wallet?
I will be grateful for any help!

With hope,

Sorry to hear this @Dimmm :frowning: unfortunately the DAO does not have the keys for any of the wallets formerly operated by ShapeShift.

Dear friends,

Is there any other way to return this transfer?
I am ready to provide a hash of this transaction to clarify the details, in this correspondence or personally to the company’s management.


Unfortunately without the keys there is no way to return the funds. Apologies again @Dimmm, I really wish we could help.

Dear Willy,

thank you for your willingness to help me.
It’s a really pity that this happened.
Just in case, I am sending the address to which I transferred the funds. Perhaps, based on this, you will find a solution.
Address - 0xeed16856d551569d134530ee3967ec79995e2051.
Transfer amount - 0.5924584108543486 ETH.
My contacts are listed in the profile.

In any case, I am grateful to you.

I don’t dare to bother you anymore.

All the best,

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