On December 14, 2022, two conflicting proposals related to the DAO’s Customer Support workstream passed the Ideation phase. The FOX Governance Process (https://forum.shapeshift.com/thread/fox-governance-process-40188) instructs that in the event that conflicting proposals pass Ideation, “a formal proposal will be put forward including all options available to move forward with that received majority support in Ideation.” This is the official governance proposal which will determine which of the two conflicting proposals be ratified.
Voters can choose to approve SCP-115, SCP-117, or neither.
SCP 115 - Jan-April Customer Support Workstream Renewal is outlined here: https://snapshot.org/#/shapeshiftdao.eth/proposal/0xd05779070f3eb595a7479b3af9fc2b35cc08a4224dba671a4a94ac4aca1e111e
SCP 117 - Realign Support Responsibilities Under The Operations Workstream is outlined here: https://snapshot.org/#/shapeshiftdao.eth/proposal/0x85a4383829134dfcd6adc3f13069a9a49a182a730cdfb6e3fa8c73c15eb4cb90