Since you’re already very familiar with ShapeShift, I’m interested in hearing what you think about the way that the engineering department has operated in the past and if there’s anything you’d like to see change.
I haven’t interacted with the Engineering Workstream for about a year. I wouldn’t presume to know enough about their current process and culture to suggest any immediate changes.
I will say that I appreciate and agree with how centralized ShapeShift changed its engineering department several years ago. The entire department attended several all-day meetings over a period of months in which everyone was given free reign to voice their frustrations, anger, concerns, and suggestions.
Leadership listened to everything and came up with a proposed changes that addressed the most important issues. This created a new culture where people felt their voice was heard and valued because real change happened.
I would want to hear from everyone on the team about what is working well and what isn’t and solicit suggestions and feedback, as well as offer my own suggestions, and try to find consensus on what, if any, changes would need to be made.
Are there any specific policies you’d like to implement or technical issues you plan to pursue immediately?
My opinion is that ShapeShift will grow as people learn to trust the product. Establishing trust with users is paramount to retaining those users that we have acquired. It’s always easier, and cheaper, to keep a user than to gain a user.
I would prioritize the safety of user funds above all else. Once a reputation is formed that you cannot trust ShapeShift with your money, that will be the beginning of the end. People must trust that the platform will not cause them to lose access to their funds.
What draws you back to the DAO?
I have very fond memories of time years at ShapeShift, not just of the product, but of the people. I miss the passion that everyone had about what we were building and how it could help people. I miss the constantly evolving ecosystem and the constant learning about new protocols, chains, and technologies.
Despite being away for a year, I still have a desire to see the vision and product, that I spent so much time working, succeed.
What will you look for in future engineering hires?
Given our remote environment, the candidate would need to be able to be productive without constant oversight. I would definitely not be happy with someone that’s “just in it for the paycheck”.
There needs to be a balance between having skills to “hit the ground running” and experience with and passion for crypto. I would want someone that is thoughful but also pragmatic, one that has experience to share but that can also disagree and commit.
Is there anything else that you think the DAO should be doing from a business strategy perspective to succeed financially?
This is a good question. If you haven’t already, please watch the submarine video from my original post.
I believe that a big benefit of a DAO is that there are many people with many different skills and expertise. My expertise is in building software solutions. I don’t have much experience with marketing, or UI design, or developing product roadmaps.
The answer to your question is no… I don’t know what the best strategy would be. I wish I did know! I do know that we can look into the past, including centralized ShapeShift, to evaluate what has worked and what hasn’t.
I certainly would want to participate in discussions about the best way forward, but, in the end, the business strategy of the DAO is one that is set via governance by the DAO members, and everyone with FOX tokens should feel that they are able to contribute to that vision and strategy.