Addition of KPIs (success metrics) as a requirement of features, campaigns, and programs

Summary

This proposal presents a standard for KPIs and success metrics for DAO products and initiatives.

Abstract

This proposal explicitly presents the introduction of requirements in success/failure metrics for features, campaigns, and programs initialized by the DAO. This proposal is in the spirit of Agile development, allowing Workstreams to make data-based decisions around success metrics related to features.

Should this proposal pass, it will take effect immediately, and apply to all new features, campaigns, and programs the DAO passes after this proposal, as well as giving permission to Workstream Leaders to apply the same success metrics to currently active features, campaigns, and programs.

This proposal does not define specific success metrics but instead proposes that each new governance proposal based around a new feature, campaign, or program come with defined success metrics to be defined, debated, and set.

Future proposals and ideation posts presented on features, campaigns, or programs not explicitly outlined in Workstream proposals without success metrics will not be implemented by the DAO as the governance requirements (set forth here) will not be met.

Current initiatives without success metrics are subject to newly required metrics at Workstream Leader’s discretion (if they’re already not clear).

Motivation

All resources and programs that create impact on the runway should be eligible for modification, maintenance considerations, optimizations, and deprecation. Changes should be objective, derived from analytics and performance metrics.

This proposal seeks to formalize data-based decisions in resourcing for DAO engagements.

New features like og.shapeshift.com have been launched without any success metrics, but with resourcing allocated. Our team is considering a future of building AI agents services alongside the app which will cost lots of time, effort, focus, and thus limited DAO financial resources. Letting features and or programs go on without any ability to reconsider, update, or change course will lead to unnecessary spending of increasingly vital resources as we navigate Market uncertainty, product-market-fit, and our monthly spend to keep the lights on.

Specification

KPIs for new proposals

While the specifications of each KPI will be circumstantial to the proposal being presented, The addition of a section labeled KPIs will now be required to be added to all eligible new proposals in ShapeShift DAO governance.

The new required KPI section should be included in the section labeled ‘Specification.’ This section should present the success metrics tailored to the specification of the proposal being presented.

Resourcing

The only additional resourcing required after the passing of this proposal will be on Workstream Leaders to collaborate and create new KPIs on active features, programs, relationships, and services that have outcomes affecting DAO revenue. The eligibility of current services for KPIs will be entrusted to current Workstream Leaders, but should always be based on analytics and strategies enacted based on data.

Budget

There is no cost associated with the passing of this proposal.

Benefits

This proposal allows Workstream Leaders to be and remain critical of resource spend, and provides a mechanism to better allocate finances and resources to projects that help sustain and grow the DAO, its ecosystem, and product suite both before they have been proposed and after they have been executed.

Drawbacks

More work and analysis will be required for new proposals to be considered. Workstream leaders may incur additional effort cycles in measuring and outlining success metrics of any current programs that may have outcomes on DAO resources.

2 Likes

:plus: 1 on this one , good to try and get whole community into a culture of excellence/accountability.

Ser. But we do have the metrics. I wonder how to make them more visible.

Noted. Will make sure these are disseminated and clear inside of the spec. Getting that more clear here in notion in context of the larger vision plan.

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Good idea to formalize this, thanks for writing it @Tyler_ShapeShift!
It’s largely already adopted in Workstream proposals, and potentially extending it to any proposal where KPIs make sense to drive the DAO to meet the voters’ expectations and allow them to track progress is useful.

As mentioned during the Governance Call, since this will likely change the Governance Process, I suggest including the exact wording we want to add/change in that document. The mention could point to the proposal number for more details of course, but if it becomes a requirement of Ideation / Voting, it should be included in these steps.

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Thanks for the suggestion, I added this to the Specification section when I posted it to ideation:

"The new required KPI section should be included in the section labeled ‘Specification.’ This section should present the success metrics tailored to the specification of the proposal being presented.

The description of the Specification section of the SCP template will be updated to read as follows:
" Specification

Describe the “meat & potatoes” of the proposal. Go into deep detail around the changes that will happen both on a technical and social level. Be specific and avoid ambiguity. A sub-section titled KPIs should be included in this section presenting success metrics of the proposal in question. The more detail, the better."

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Updated the snapshot proposal to be live for 7 days and not 5. New link is here: https://snapshot.box/#/s:ideation.shapeshiftdao.eth/proposal/0xcd9f1235a475c0a19e9731872fc6c031d95d4f258387c84031c583dc8b4c4597

Apologies to those that already voted.

2 Likes